TheToken Online Banking app is an innovative mobile app for second factor authentication that enables Fidelity Online Banking users secure all transactions using their Android devices. This eliminates the need to carry a hardware token.

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The upgraded Fidelity Online Banking App That lets you stay in control of your finances. Manage your transactions, accounts and cards securely and easily anywhere. The App allows you perform transactions and manage your bank account from your mobile device. It is secure and very simple to use.Conduct your banking transactions while on the move with Fidelity Online Banking app and enjoy a world of convenient banking anytime, anywhere. Our redesigned app puts all the services you need at your fingertips, enabling you do the following:

Transfer to accounts in any Bank in Nigeria
Transfer to your other accounts in exactly one click, no token required
Biometric/Fingerprint Authentication for easier login
View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts)
Personalize your profile, change your picture as desired with lovely selfies
Maintain/Manage beneficiaries for Funds Transfer, Bills Payment and Airtime purchases
Receive In-App messages on new features, quick tips and promotional offers.
Top up your mobile phone or that of your family, friends and other loved ones
Pay your bills, such as DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, Smile and more.
Perform your Fidelity Credit Card repayments
Generate account statement
Search, book and pay for international and local flights
More self-services
Locate nearest Bank branches or ATM service points

HOW TO USE THE FIDELITY ONLINE BANKING APP

• Install the Fidelity Online Banking app
• Open the App and sign in with existing credentials

HOW TO REGISTER(New User)

If you’re 16 or above and you have your mobile number registered for our SMS alert services as well as any of our Debit Cards, click on “Sign Up Here”, and follow the onscreen instructions. A verification code will be sent to the mobile phone you have registered for your account number with us.

If you’ve got a verification, follow the onscreen steps to register. You will be required to use your Fidelity Debit Card OR visit the nearest Bank branch to activate your Online banking profile. Once done, you can start using your Online Banking account immediately.

To do much more, download the Fidelity Soft Token app on your phone and sign in with your Online banking credentials.

FOR BUSINESS ACCOUNTS

You can only use the app if you’re a sole signatory account holder. You can’t register with your credit cards.

FIDELITY INSTANT BANKING

Fidelity also has an Instant Banking Services (*770#) which you can dial from any mobile phone linked to your account for SMS alert. The service doesn’t require internet connection.