1st Method – How To Reset DStv E16 Error eith your phone.
Create new SMS.

Type RA and leave a space after it.

Enter the first 10 digits of your Smart Card number.

Send the message to the short code 30333.

Example: RA 4444444494 to 30333 Read

2nd Method – How To Reset DStv E16 Error through DSTV websites.

Visit http://eazy.dstv.com/en/ng/clear-error-code

Selecting the type of error you have.
Fill in your smart card number,
Fill the auto generated Captcha text

Lastly, click on ‘Clear error’.

Note: Either method you use, make sure your decoder is switched on.